| A boy staring through a store window at a watchmaker
appears mesmerized by the intricacy of the watchmaker’s work. The
minute John Cook III saw that Norman Rockwell print, he had to have it.
He used to watch his father the same way. Only he wasn’t on the
outside looking in. At his father’s elbow, he learned to disassemble
and clean clock parts.
Hanging on a wall at John Cook Jewelers in Kanawha City, the Rockwell
print reflects the father-son relationship that spawned John E. Cook
& Son Jewelers. They worked side by side for 24 years.
The watchmaker’s son has adapted to change, but his feet stay
firmly planted in his father’s footsteps.
He’s 55.
“My dad was a clockmaker, a hand engraver, a watchmaker, a jeweler,
he did everything. He worked at Carbide as an instrumentation man. None
of the clocks there would work and that upset him. So he left and went
to Elgin Watch College to learn to repair clocks. When he went back to
Carbide, they said they didn’t need that anymore, so he went into
business for himself.
“First, he was at Coyle and Richardson as head of the silver
department. He did his watches at Coyle’s and he had a shop at home
where he did jewelry repairs and customer jewelry design. In 1966, he
opened up on Hale Street.
“He loved his work. I played ball and dad probably didn’t have as
much time to see me play as he should have because he was so tied up in
his work. One man taking care of a family of three, he had to put the
hours in.
“I lied about my age and tried out for the Cincinnati Reds farm
team. I made the first cut, but then I quit because I wasn’t old
enough. You can’t make a living doing that if you’re not a real
ballplayer.
“I went to jewelers college in Pennsylvania for three years. It was
12 months with a two-week vacation, so it was almost year-round. I had
an instructor who had a Patek Philippe wristwatch. The staff was broken
off. For eight years, he asked students to repivot that staff. You had
to drill a hole into the staff, make a pin, friction it into a hole, cut
it down on a lathe and polish it without it breaking off again. The
thickness of that pivot was half of the hair on your head.
“I fixed it. It took me a month and a half, and I broke hundreds of
them before I finally got it. That’s the kind of patience it takes. I
had that kind of touch. I don’t have it now, not at 55. Watch making
teaches patience. I should have a real fine touch on the golf course,
but I’m like a bull in a china shop.
“I was intrigued with watch making, but I think now that the basic
appeal was that I could spend some time with my dad that I didn’t get
to spend when I was a kid. He’s been dead nine years, and we worked
together every day for 24 years and got along marvelously.
“More than anything else, dad taught me to take care of people, to
be fair, the moral aspect. There’s not much morality out there
anymore, truth in advertising, and that drives me nuts. Character,
that’s what he taught me.
“I started with him on Hale Street, beside the Strand, in 1970.
When the mall came in, I told him I thought we would have to get bigger
and more noticeable. He disagreed. I said, ‘Well, we are going to have
to split.’ And we did. I designed the store on Quarrier Street, and by
the time I got it finished, he changed his mind and said he was coming
with me. I knew he would. We were on Quarrier Street about 22 years. He
worked on a Monday, all day, went home and had a heart attack and died.
“I still have his bench, a solid cherry watchmaker’s bench
custom-made for him. He designed it. It had a pad on the front so he
could put his hands over the tip of the watch instead of leaning over
the desk. It kept his hands free instead of being crimped. My bench is
designed the same as his.
“Today, I’m a watchmaker, clockmaker and jeweler. I don’t do
hand engraving. In this store, we do jewelry repair and jewelry design.
I used to repair 10 to 15 watches a day. I had to work 12 to 14 hours a
day just repairing watches. Thank goodness I don’t have to do that now
to make a living. The Lord’s been good to me.
“With the invention of quartz watches, we don’t have the repairs.
We replace batteries all day, but we don’t have to dissemble and clean
watches. We still have a few. I had a customer this morning who brought
in an English antique pocket watch that’s 150 years old. It needed a
crystal. I’ve taken care of his watches for 20 years.
“I buy a lot of estate jewelry. If jewelry could talk, wouldn’t
it be marvelous? I purchased an estate with a diamond bracelet, a
diamond ring and an antique watch. I did some investigating work and
found out the watch belonged to the first king of Italy, his personal
pocket watch and chain and watch fob. I think it was probably taken
during the war by a serviceman. I’m getting ready to e-mail all the
museums in Europe to see if they have any interest in it.
“People are holding on to things more now. We can tell when the
economy is going bad. People start bringing in things and asking what
they’re worth or if we purchase things over the counter. We’re
seeing very little of that now.
“I really enjoy appraisals. I do more insurance appraisals than
anything. I’ve had people drop off $1 million of jewelry to be
appraised and leave it here with no signature. They just tell me to take
care of it. That feeds the ego, that people have that kind of confidence
in you.
“I see a lot of pieces people paid a lot of money for and I have to
tell them they were oversold. I’m the bad guy. But then, one day a
lady brought in a stone she thought was a sapphire that she had bought
at a garage sale. It turned out to be a canary diamond, so that was
exciting for her.
“I concentrate on custom jewelry. I have a lady now who has a lot
of scrap gold pieces, old earrings and things, and she wants a
nugget-style bracelet made out of it. I had a fellow bring me a picture
of a ring his wife had kept in her sock drawer for 26 years. It was
beautiful, very intricate work, and she said it was her ideal ring. I
called and the company that made it had been out of business 15 years.
So we duplicated it, and that made her very happy. Personal attention.
It’s very simple.
“There’s not a lot of competition for what we do. This week, a
lady said she had taken her watch to the mall to put in a new battery
and it wouldn’t work. They told her it would cost $150 to repair. I
opened the watch and flipped the battery right side up and gave it back
to her. They had put the battery in upside down. This was a $1,000
watch. You’ve got no business opening a watch if you don’t know the
right side for the battery.
“We’re a close-knit family. We do everything as a group. I’ve
got three beautiful daughters. We just bought a place on Pawley’s
Island. I play golf with my sons-in-laws and the girls enjoy the beach
and shop. I’m watching my grandkids grow. I have an assistant, Yvonne
Hupp, who’s been here 15 years. When I leave, she takes care of my
business. She was a nurse, so she’s used to taking care of people.
“It’s been a good life. I love the business I’m in. I have
brothers-in-law who are dentists and people hate to go see them. The
people who come in here are happy. If they aren’t happy when they come
in, they are when they leave.”
To contact staff writer Sandy Wells, call 348-5173 or e-mail sandyw@wvgazette.com
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